Shipping & Returns
First print run — available now
Shipping regions
We currently ship to Europe only. Worldwide shipping is planned for a future print run.
Free shipping
Free shipping to Germany when you order 3 or more sets in a single transaction.
Estimated delivery
Orders ship within 5–10 business days. We'll email you a dispatch notification with tracking once your order leaves our fulfilment partner.
Delays
Manufacturing and shipping timelines can shift. If the ship date changes significantly, we'll email all customers with the updated estimate.
Cancellations
You may cancel your order and receive a full refund within 14 days of purchase, before we start preparing your shipment. To cancel, email us at salam@whatsurah.com with your order reference.
Refunds
If your order arrives damaged or doesn't arrive within 30 days of the estimated ship date, we'll send a replacement or give you a full refund. Contact us at salam@whatsurah.com.
Any other questions? Email us at salam@whatsurah.com